What is Overstock.com's return policy?

Overstock.com has a straightforward return policy that is designed to ensure customer satisfaction. Generally, customers have the option to return most items within thirty days of receiving their order. If a return is initiated within this timeframe, customers typically receive a full refund of the item price, although shipping charges may not be refundable. It is important to note that certain items may be excluded from this return policy, such as those that are marked as non-returnable, personal items like mattresses and bedding that have been opened, or any items that are not in their original packaging. When customers decide to return an item, they are usually required to initiate the return process through their online account. This typically involves printing a return shipping label, which may incur a fee depending on the reason for the return. If the item is damaged or defective, Overstock.com generally covers the return shipping costs. Furthermore, for larger items, such as furniture, there may be additional instructions or requirements for returns. Customers are encouraged to carefully review the product details and return instructions when they receive their order to ensure a smooth return process. For the most accurate and recent information regarding specific items or situations, it is advisable to refer to the current web page of Overstock.com concerning their return policy. This page will provide the necessary details and any updates that may not be included here. Overall, Overstock.com aims to make the return process as hassle-free as possible in order to enhance customer satisfaction.