How Do I Cancel My Membership with Ourtime.com?

You can cancel your Ourtime.com account for a multitude of reasons. The processes for cancelling your account depends on whether you have a free or paid account. If you have a paid account, your account will be canceled if you no longer pay for membership. You have to manually cancel a free account. Customer service will help if you want to cancel your account.

Mar 25, 2020

Ourtime.com is a mature dating site for singles over 50 years old. It is a great site for older people to meet and interact.

People who are over 50 years of age have different tastes and preferences than people in their 20s and thirties hence Ourtime.com. There are incredible stories resulting from meet ups on the site.

To participate in the dating site, you need to first set up an account. It can either be a paid or free account which both have different features.

You can cancel your Ourtime.com account whenever you feel like it. You will not be charged any cancellation fees.

Reasons for Cancelling an Account

The primary reason for cancelling an Ourtime.com account is if you no longer have use for the site any longer. If you are tired of tried your luck on the dating site, it makes sense that you would like to cancel your account.

You may also not have any further need for Ourtime.com if you develop a relationship with someone. You may have met them through the site or any other means which makes it useless to keep paying for a membership.

Another reason why people cancel their Ourtime.com accounts is because they face issues with the site. One of the most common issues of contention is unwarranted charges.

If you keep seeing charges from your credit card statement that you do not agree with and with no dispute resolution. It makes sense that you would want to cancel your site.

Another issue that causes people to shut down their accounts is if there have been repeated infringements on their account that compromises their safety. Ourtime.com takes necessary precautions to protect member information or security but some attempts are bound to pass through the cracks.

If a member is repeatedly prevented from entering their account because it has been compromised, they should contact customer service and ask them to rectify the issue. However, most people simply cancel their accounts and try opening a new one.

Cancelling Your account

Regardless of the reason why you are cancelling your account, there are two major ways to do so.

The two processes differ based on whether you have a free account or paid one. For paid accounts, you can cancel your account by simply turning off automatic renewal of payments. If you fail to make payments, your account is automatically canceled.

You can turn off automatic renewal through the following process:

1. Launch your preferred web browser.

2. Log in to Ourtime.com.

3. Click 'Settings' in the top right corner of the page.

4. Click on "My Account" from the drop down menu.

5. Find the 'Account Status' tab and subsequently click the 'View Account Status' link.

6. Click the More Account Status Changes link.

7. Click 'Remove Automatic Renewal.'

Your account will no longer be billed for future membership charges and your account will effectively be no longer active.

You can also use another process to cancel your account. The process is meant for those with free accounts but you can use it to cancel both free and paid accounts.

The process is as follows:

1. Launch your preferred web browser.

2. Log in to Ourtime.com.

3. Click 'Settings' in the top right corner of the page.

4. Click on "My Account" from the drop down menu.

5. Find the 'Account Status' tab and subsequently click the 'View Account Status' link.

6. Click the More Account Status Changes link.

7. Next click 'Remove my Profile.'

8. Give a reason why you are deleting your account and proceed to confirm the cancellation.

Your account will have been successfully cancelled. If you have any trouble with the processes above, contact Ourtime.com customer service.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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