OpenTable Customer FAQ

If your account has been canceled due to a no-show, you may need to reach out to OpenTable to have it reviewed. We recommend checking the most up-to-date contact information right here on this page to get assistance with correcting the cancellation.

If your OpenTable account is locked, it may be due to multiple unsuccessful login attempts or security measures. You can reset your password by following the "Forgot Password?" link on the login page. If you continue to experience issues, it's best to check the most up-to-date contact information linked on this page for assistance.

In cases where you're seeing zero points after an email update, usually it means that a new account was unintentionally created instead of updating the existing one. We can't merge accounts or transfer points on our end. Our suggestion would be to log in using your original email address where your points should still be intact. It's crucial to use the exact email address that was associated with your account originally. If trouble persists, get in touch with OpenTable’s customer service for further assistance.