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Nordictrack Customer FAQ

Top Answers & How-to Guides

What is Nordictrack's Phone Number?

The question we are asked most often is about how to talk to Nordictrack customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is iFit and how does it work with Nordictrack products?

iFit is an innovative fitness technology platform that seamlessly integrates with Nordictrack products. It offers personalized workout...
Ask any question you have about Nordictrack customer service, get an answer now.
Contact Nordictrack customer service

Order Management

How Do I Exchange an Order with Nordictrack.com?

Need help exchanging an order with Nordictrack? We've got you covered with the best tips to make the process as easy as possible.
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How Do I Track My Order with Nordictrack?

Ordering a Nordictrack treadmill can be very exciting and most people can't wait for it to arrive. If you would like to know how to...
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Can I cancel my order after it has been placed?

Yes, it is possible to cancel your order after it has been placed with NordicTrack. However, it is important to act promptly. NordicTrack...
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Returns & Warranty

What is Nordictrack's return policy?

Nordictrack's return policy ensures customer satisfaction by offering a hassle-free process. Within 30 days of purchase, customers...
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What is the warranty on Nordictrack products?

The warranty on Nordictrack products varies depending on the specific model and components. However, most Nordictrack products come...
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Payment Options

What payment options does Nordictrack accept?

Nordictrack offers diverse payment options to ensure convenience and flexibility for customers. Accepted payment methods include major...
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Do you offer financing for purchases?

Yes, NordicTrack offers flexible financing options for purchases to make it easier for customers to bring home their desired fitness...
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Medical Considerations

Can I use Nordictrack equipment if I have a medical condition?

Yes, you can use NordicTrack equipment if you have a medical condition. However, it is essential to consult with your healthcare provider...
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Restrictions

Are there any weight or age restrictions for using Nordictrack equipment?

There are no specific weight restrictions for using Nordictrack equipment. Our machines are designed to accommodate a wide range of...
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Shipping

Do you offer international shipping?

Yes, NordicTrack offers international shipping to select countries. We understand that our customers come from various parts of the...
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Replacement Parts

Can I purchase replacement parts for my Nordictrack equipment?

Yes, you can easily purchase replacement parts for your Nordictrack equipment. Nordictrack provides a comprehensive selection of replacement...
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iFit

What is iFit and how does it work with Nordictrack products?

iFit is an innovative fitness technology platform that seamlessly integrates with Nordictrack products. It offers personalized workout...
Read more

Help me with my Nordictrack customer service issue

Ask any question you have about Nordictrack customer service. We will do our best to get you answers right away.
We look to the Nordictrack issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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