This guide explains how Nike customers can return a Black Friday sale purchase. If you shopped in the Black Friday Nike sale, you could benefit from reading this article. This guide outlines the Nike returns policy, which Nike items are eligible for a return, how to return an item via mail and in-store, and what to do if these steps don't work.
If you recently made purchases in the Nike Black Friday sale, but are looking to return an item, this guide will benefit you.
You are a Nike customer because you like the style of the company's apparel. However, after shopping in the Nike Black Friday sale, you need to return an item and do not know how the process works.
Fortunately, returning an item to Nike is a simple process that can be completed either via the website and postal service or in any Nike store.
To find out how you can easily return a Black Friday sale item to Nike, read this simple guide.
Make Sure Your Item can be Returned:
You will be pleased to hear that the Nike Black Friday returns policy is the same as the company's general returns policy. However, there are still some return exemptions.
In February 2020, Nike extended its returns policy from 30 days to 60 days. This means, as long as your item was purchased within the last 60 days, it should be eligible for return. However, items such as the Apple Watch and AppleCare+ have a returns window of 14 days.
Items for return must also be in like-new condition and accompanied by proof of purchase such as a receipt or order confirmation email. Additionally, final clearance sale items are not suitable for return unless defective.
In order to return a Nike Black Friday purchase via mail, you will need to log into your online Nike account.
Once you have navigated to the Nike website, follow the "Sign In" link in the top righthand corner of the homepage. In the "Sign In" window, enter your account sign in details and click on the "Sign In" button at the bottom of the window.
If you have successfully logged in, visit the "My Orders" page and locate your Black Friday sale order. Click on the "View or Manage" button next to the correct order and choose the "Return Items" option to begin your return. Finally, click the "Submit Return" button in order to receive your pre-paid shipping label.
Download and print off your shipping label and then affix it to the front of your parcel. Once your parcel is securely wrapped, you can drop it off at any U.S. Postal Service location.
It is also advisable to request a receipt when returning an item via mail, as this provides proof of return if there is a postal issue.
Returning items purchased in the Nike Black Friday Sale in-store is also possible.
To return your item in-store, simply locate your receipt or order confirmation email and take your purchase to your nearest Nike store. So long as your item is suitable for a return, the Nike in-store team will be able to process your return and issue your refund.
If you have followed these steps carefully, but still don't know how to return an item to Nike from their Black Friday sale, you need to contact the customer service team.
You will find up to date contact details for the Nike customer service team on the GetHuman website.
GetHuman has been working for over 10 years on sourcing information about big organizations like Nike Inc. in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Nike from Their Black Friday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.