© GetHuman Inc.

Nicor Customer FAQ

Top Answers & How-to Guides

What is Nicor's Phone Number?

The question we are asked most often is about how to talk to Nicor customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I get assistance with my Nicor account?

To receive help with a Nicor account, users can access the Nicor website for resources on various topics such as billing and...
Ask any question you have about Nicor customer service, get an answer now.
Contact Nicor customer service

Recent Nicor Customer Questions

Help me with my Nicor customer service issue

Billing and Payments

How can I view and pay my bill online?

To view and pay a bill online with Nicor, customers should go to the Nicor website, where they can create or log into an...
Read more

What payment options are available?

Nicor provides various payment methods such as online payments through their website, automatic recurring payments via bank...
Read more

Can I request a budget payment plan?

Nicor has a budget billing program that allows customers to pay a steady monthly rate based on estimated annual energy costs,...
Read more

Service Management

How do I start or stop natural gas service?

To start or stop natural gas service with Nicor, customers should provide required personal and service address details,...
Read more

Do I need to notify Nicor if I'm moving?

It is essential to inform Nicor when moving to ensure the transfer of gas service and accurate billing. This also allows the...
Read more

How can I get assistance with my Nicor account?

To receive help with a Nicor account, users can access the Nicor website for resources on various topics such as billing and...
Read more

Safety and Emergencies

How can I report a gas leak or emergency?

In case of a gas leak or emergency, prioritize safety by moving to a secure location away from the leak. After ensuring safety,...
Read more

What do I do if I suspect a gas leak?

In the event of a suspected gas leak, immediate safety measures are crucial. Individuals should evacuate the area without using...
Read more

Energy Efficiency

What are the different rate plans offered by Nicor?

Nicor Gas offers various rate plans tailored for different customer categories, including residential, commercial, and...
Read more

Are there any energy-saving programs or rebates available?

Nicor provides several energy-saving initiatives aimed at helping customers decrease energy use and lower bills. These include...
Read more

Are there energy efficiency programs available through Nicor?

Nicor provides various energy efficiency programs for both residential and commercial customers, including incentives and...
Read more

Usage and Preparation

What should I do to prepare for winter weather related to gas service?

To prepare for winter weather and its impact on gas service, homeowners should ensure their heating systems are functioning...
Read more

How do I estimate my natural gas usage?

To estimate natural gas usage, one can review historical billing data from Nicor, consider home size and appliance efficiency,...
Read more
We look to the Nicor issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Nicor issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!