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How do I start or stop natural gas service?

Asked 2 years ago
To start or stop natural gas service with Nicor, there are specific procedures that customers can follow to ensure a smooth transition. First, if a customer wishes to start new service, they typically need to provide certain information, including their personal identification details, the service address, and any relevant dates for the desired start of service. Nicor usually requires the customer to verify their identity and may also ask for additional information related to the property, such as whether it is a residential or commercial location. When it comes to stopping service, the customer should again provide their account information along with the discontinuation date. It is important to clearly specify the date on which the service should be ended to avoid incurring charges for additional days. Customers may need to confirm their identity as part of this process. Both starting and stopping service requests might involve filling out forms or submitting requests through Nicor's official channels. While most transactions can be initiated online, options may also exist for phone submissions depending on the circumstances. For the most accurate and detailed guidance, it is advisable to visit the official Nicor website, where a customer can find specific instructions, required documentation, and even contact options if additional assistance is needed. Taking these steps can help ensure that everything goes smoothly when starting or stopping natural gas service.
Answered Jul 11th 2025

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