1. All Companies › 
  2. MusicArts.com Customer Service › 
  3. FAQ
Updated

MusicArts.com Customer FAQ

Top Answers & How-to Guides

What is MusicArts.com's Phone Number?

The question we are asked most often is about how to talk to MusicArts.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the warranty on the instruments?

MusicArts.com provides a warranty on all instruments to ensure customer satisfaction. The warranty coverage varies depending on the...
Ask any question you have about MusicArts.com customer service, get an answer now.
Contact MusicArts.com customer service

Order Tracking

How do I track my order?

To track your order, log in to your account on our website and navigate to the "Order Status" section. Here, you can view the current...
Read more

Instrument Types

What types of instruments does MusicArts.com offer?

At MusicArts.com, we offer a wide range of instruments to cater to every musician's needs and preferences. Our extensive collection...
Read more

Rental Options

Do you offer rental instruments?

Yes, MusicArts.com offers a wide range of rental instruments. Whether you are a beginner, student, or professional musician, we have...
Read more

Return Policy

What is your return policy?

Our return policy at MusicArts.com is designed to ensure your complete satisfaction with your purchase. If for any reason you are not...
Read more

In-Store Pickup

Can I place an order online and pick it up in-store?

Yes, you can place an order online and choose to pick it up in-store at MusicArts.com. This convenient option allows you to browse...
Read more

Financing Options

Do you offer any financing options for instrument purchases?

Yes, MusicArts.com offers financing options for instrument purchases. We understand that investing in a musical instrument can be a...
Read more

Discounts/Promotions

Are there any discounts or promotions available?

Yes, MusicArts.com frequently offers discounts and promotions to provide customers with great deals on musical instruments, equipment,...
Read more

Brands Carried

What brands do you carry?

At MusicArts.com, we pride ourselves on offering a wide range of top-notch music brands to cater to every musician's needs. Our extensive...
Read more

Damaged Product Return

Can I return a product if it is damaged during shipping?

Yes, you can return a product if it is damaged during shipping. At MusicArts.com, we understand that accidents can happen during transit....
Read more

Repairs/Maintenance

Do you offer repairs or maintenance services?

Yes, MusicArts.com offers repairs and maintenance services for musical instruments. Our team of experienced technicians is skilled...
Read more

Order Changes/Cancellation

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed. However, we request you to contact our customer service team as...
Read more

Help me with my MusicArts.com customer service issue

Ask any question you have about MusicArts.com customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated