For whatever reason you decided to return your Mobstub order. If that's the case there are several things that you should know ahead of time, and we detail how to return your item below.
Mobstub features some of the best offers on national brands, boutiques, and retailers. It offers incentives that make it possible to get items at affordable prices. Mobstub does its best to provide you with high-quality prices. Unless listed otherwise in the fine print, the sales are final. You have 30 days to return or replace your items. If you wait too long, it may be difficult to return your order. You can return an order free of charge if you do not like it.
Returning Your Order to Mobstub
MobStub goes out of its way to guarantee you maximum satisfaction. If for any reason, you are unhappy with the order you receive, you can return it and get a replacement. You will receive an RMA and instructions to return the order.
MobStub gets its products from a variety of suppliers. This means that items do not ship from one center. Follow the return instructions for your item before attempting to return it. Include the following information when sending your email to request a return.
1. The item you want to return
2. Your order number
3. The reason you want to return the item
Once you make your return request, you will receive an email with a return shipping label. You can use it to ship your items back. Be careful and ensure that you send the items back with their correct shipping labels.
Once you return the items, you will receive a full refund. Return the item in the exact condition you received it. If you have used or damaged it, you are not eligible for a refund. You do not always get a full refund. MobStub may see it fit to give you a partial refund. If the item appears to be damaged or altered, it will be shipped back to you without a refund.
If the items you received were broken or defective, you should contact MobStub within 15 days. You will receive a replacement as soon as possible.
While you can return most of the items, it is not possible to return bedding, makeup, undergarment, and bathing suits if you have opened them.
If the size of the item you received isn't what you expected, you may return it. Different brands have different sizing. However, you can see the size of your item by clicking on the link to the size chat on the page 'Product and Event.' The vendor sizing will be displayed as accurately as possible.
Unfortunately, it is not possible to change your shipping address once you have placed an order.
The best way to contact MobStub is through their email support. You will get a response within 100 hours. You can send an email at any time. Ensure that your email has as many details as possible.
Another effective way to seek help is through the help desk. MobStub has lots of tips, suggestions, and reminders that may help you return your order. You may start a new conversation or follow existing ones. This is a great option if you do not need to speak with an agent. You should get the help you need in an average of 52 minutes.
Unfortunately, MobStub does not offer support on the phone or Live Chat. It is, therefore, impossible to speak directly with an agent. It is also impossible to get support through their social media sites.
GetHuman is one of the best ways to contact the MobStub customer support team. It helps you connect with the representatives and get the help you need in the shortest time possible. You simply need to fill a form and provide the details of your problem.
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