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How Do I Track My MobStub.com Order?

This article describes how to track your Mobstub order. Instructions are provided for tracking through Mobstub itself. Instructions are also provided for tracking via Mobstub's usual shipping companies, UPS and FedEx. Instructions on what to do if you did not receive an order tracking number from Mobstub are also given.

Jan 5, 2021

Mobstub is an online source for deals on national name brands and boutique retailers. If you have placed an order with Mobstop, you'll want to be able to track the order. As with any online retailer, there are ways for you to do this. In fact, you have a number of options at your disposal.

How to Track Your Order through Mobstub

  1. Go to Mobstub's home page.
  2. Log in to your account with the Log In button in the upper right hand corner.
  3. Click the My Orders link. You will be able to find the details of your order status there.

They only provide the most basic information on their site, however, and it is not always quickly updated. You might therefore want to track the order using the tracking tool of the company Mobstub shipped with. This will either be UPS or FedEx.

If Your Order Was Shipped by UPS

  1. Get the tracking number from the email Mobstub sent you when you placed your order.
  2. Go to the UPS home page.
  3. Click the Tracking link in the navigation bar at the top of the page.
  4. Enter the tracking number in the text field provided.
  5. Click the Track button. You will be given your package tracking information.

If Your Order Was Shipped by FedEx

  1. Get the tracking number from the email Mobstub sent you when you placed your order.
  2. Go to the FedEx home page.
  3. Select your location and language from the list of options.
  4. Click on the Tracking link in the navigation bar at the top of the page.
  5. Enter your tracking ID number in the text field provided.
  6. Click on the Track button. You will be given your package tracking information.

If you didn't receive the email with your tracking number, then you will need to contact Mobstub's customer service. You can call their customer service line, email their help desk, post your problem on their help forum, or use their live chat. You can find all of the contact information for those options here. When you contact them, you will need to have your order number ready.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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