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How Do I Report an In-Game Problem with Minecraft?

In a nutshell: Are you having an in-game issue or a bug problem with Minecraft? It's best to check first whether a user has already contacted Minecraft regarding the issue, and a resolution has been provided. Otherwise, you can contact them regarding the in-game problem. Make sure to submit one issue per report only to make it easier for the Minecraft team to manage the problem. Don't forget to provide comprehensive details about the issue for a proper resolution. If possible, include screenshots as well. Read this guide for instructions on how to report an in-game issue with Minecraft.

Introduction

Are you having an in-game issue or a bug problem with Minecraft? It's best to check first whether a user has already contacted Minecraft regarding the issue, and a resolution has been provided. Otherwise, you can contact them regarding the in-game problem. Make sure to submit one issue per report only to make it easier for the Minecraft team to manage the problem. Don't forget to provide comprehensive details about the issue for a proper resolution. If possible, include screenshots as well. Read this guide for instructions on how to report an in-game issue with Minecraft.

Report a Concern

Use this link:

https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=4416074743565

You need to complete the form by filling out all the details. You also need to select whether the in-game problem is for Minecraft or Minecraft Java Edition. Users are able to report an in-game problem for multiple platforms, including Xbox, PC, or your Windows device. Be as detailed as possible in filling out the details to get the right resolution for your issue.

Enter Your Email and Confirm It

After providing the basic details, enter your email address and confirm it. Minecraft will use the email address to contact you regarding the in-game issue you reported. Make sure you have access to the email to get updates regarding your request.

Provide Info About Your Case

The next step is to provide Minecraft with all the details regarding your issue. When you're having a problem with an in-game update, make sure you fully describe it in this field.

Attach Screenshots

If possible, attach screenshots so the Minecraft team can see the issue and better solve it for you.

Use the Help Center

Feel free to also use Minecraft's chat feature. In the chat, tap Technical Support and choose the best option that describes your problem. Select Game Crashes or Performance issues when having in-game problems with Minecraft. You will be asked to provide the device you're using, like which console (PlayStation, Xbox, and Nintendo), and which type of Minecraft Game. You can select from Minecraft, Minecraft Legends, and Minecraft Dungeons. You may also be provided with helpful articles to help you resolve the issue. If you still need help, tap "No, I still need help" and click Contact Support.

Conclusion

Still having issues with Minecraft? Feel free to use Minecraft's Knowledge Base to get a ton of information regarding Minecraft. You can get information regarding Gameplay as well as Support Resources to help with your issue. There is an FAQ for Minecraft, which will really come in handy. Other information you can find on the Knowledge Base include Release Changelogs, Beta and Preview Information, Feedback Website and Snapshot Information. Are you still having problems with Minecraft? Contact Customer Support today.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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