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Mikasa Customer FAQ

Top Answers & How-to Guides

What is Mikasa's Phone Number?

The question we are asked most often is about how to talk to Mikasa customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Mikasa Customer Questions

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Order Tracking and Modifications

How can I track my order?

To track an order with Mikasa, customers can use the confirmation email for the tracking number and link to the carrier's site,...
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Can I cancel or modify my order?

Mikasa generally permits order cancellations and modifications, but the success of such requests depends on timing. Acting...
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How long does it take for an order to be delivered?

Delivery times for Mikasa orders depend on factors like shipping method, destination, and item availability. Typically,...
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Returns and Warranty

What is Mikasa's return policy?

Mikasa's return policy generally permits item returns within thirty days if the products are unused and in original condition,...
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What is Mikasa's warranty policy?

Mikasa's warranty policy covers defects in materials and workmanship for a specific duration, as mentioned in product details....
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Payment and Shipping

What payment methods does Mikasa accept?

Mikasa offers various payment options for customers, including major credit cards like Visa, MasterCard, American Express, and...
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Do you offer international shipping?

Mikasa's international shipping policies can differ, so it is best to refer to their official website for the latest details....
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Are there any discounts or promotions available?

Mikasa frequently provides discounts and promotions throughout the year, showcasing seasonal sales, holiday offers, and product...
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Gifting and In-store Shopping

Do you offer gift wrapping services?

Mikasa does not generally provide gift wrapping services through their website or stores. Customers can use local gift shops or...
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Do you have a physical store where I can shop?

Mikasa mainly sells online through their website, although some department stores and specialty shops may carry their products....
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Product Information

Can I request a catalog of Mikasa products?

Mikasa does not usually provide printed catalogs, but their website features a comprehensive online catalog showcasing their...
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What materials are used in Mikasa products?

Mikasa products feature various materials selected for quality and aesthetics, primarily porcelain and stoneware for dinnerware...
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We look to the Mikasa issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Mikasa issues reported to GetHuman
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