Memphis Light, Gas and Water Customer FAQ

Top Answers & How-to Guides

What is Memphis Light, Gas and Water's Phone Number?

The question we are asked most often is about how to talk to Memphis Light, Gas and Water customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I view my utility usage history online?

Yes, you can conveniently view your utility usage history online through our customer portal. Memphis Light, Gas and Water offers an...

What are the accepted forms of payment for utility bills?

Memphis Light, Gas and Water accepts various forms of payment for utility bills. Customers can make payment using cash, personal checks,...
Ask any question you have about Memphis Light, Gas and Water customer service, get an answer now.

Billing

How do I sign up for paperless billing?

To sign up for paperless billing with Memphis Light, Gas and Water, you can visit our website and log in to your account. From there,...

What payment options are available to pay my bill?

There are multiple convenient payment options offered by Memphis Light, Gas and Water to pay your bill. You can choose to make payments...

Can I set up automatic payments for my utility bills?

Yes, Memphis Light, Gas and Water offers the convenience of setting up automatic payment for your utility bills. With our automatic...

What are the accepted forms of payment for utility bills?

Memphis Light, Gas and Water accepts various forms of payment for utility bills. Customers can make payment using cash, personal checks,...

Safety

What should I do if I smell gas or suspect a gas leak?

If you smell gas or suspect a gas leak, it is important to act quickly and evacuate the area immediately. Do not use any electronic...

Energy Conservation

What are the different ways to conserve energy and water?

There are several different ways to conserve energy and water. Starting with energy, you can reduce usage by turning off lights and...

Online Account

Can I view my utility usage history online?

Yes, you can conveniently view your utility usage history online through our customer portal. Memphis Light, Gas and Water offers an...

Customer Service

What are the contact hours for Memphis Light, Gas and Water customer service?

The contact hours for Memphis Light, Gas and Water customer service are Monday to Friday, from 8:00 a.m. to 7:00 p.m. and Saturday,...

Help me with my Memphis Light, Gas and Water customer service issue

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