Meetup.com Customer FAQ

To request a refund for the MeetupPlus annual fee, please follow the process outlined in the terms of service. Typically, you should be able to submit a refund request through your account settings or billing section within 30 days of the charge. Ensure you have your account details ready to expedite the process.

If you're trying to access your Meetup account on a new phone, make sure that you've downloaded the Meetup app from either the App Store (for iPhones) or Google Play (for Android phones). Once you have the app, open it and select "Log In". Enter the email address associated with your account (lynnlorraine2010@hotmail.com) and your password. If you can't remember your password, select "Forgot your password?" and follow the instructions to reset it. Once you're logged in, you should be able to see all your past and present Meetups. If you continue to experience issues, you might be dealing with a technical problem with the app or your device.

When you can't find the organizer of a Meetup group, it could be because they've stepped down or left the group. When this happens, Meetup gives members the opportunity to step in as the new organizer to keep the group going. If no one steps up within a specific period of time, the group may be closed. So if you're interested in taking over as organizer, simply follow the prompts on the group page. Alternatively, it may be beneficial to contact Meetup's support team directly for assistance if the group leader isn't clear.

To send an announcement out to your Meetup group's members about an event, navigate to your group's homepage, and select "Manage Group" and then "Send an email to members". This will open up an interface where you can write your announcement. Once you have composed your message, you can click "Preview email" to see how it will look and then "Send email" to distribute it to your group. Please note that the ability to send emails to members directly like this is only available to Meetup Organizers.

When joining a Zoom meeting through Meetup.com, the event host typically includes all necessary joining information in the meeting details. This should include the Zoom meeting ID and, if applicable, the passcode. If the host has decided to use a one-click link instead, you simply have to click on the link at the scheduled meeting time to join. If you can't find any information in the event details, contact the event host via the messaging feature on the meetup event page. They should be able to provide you with the necessary information.