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Medi-Cal Customer FAQ

Top Answers & How-to Guides

What is Medi-Cal's Phone Number?

The question we are asked most often is about how to talk to Medi-Cal customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What if my Medi-Cal application is denied?

If your Medi-Cal application is denied, there are steps you can take to address this issue. Firstly, you will receive a denial notice...
Ask any question you have about Medi-Cal customer service, get an answer now.

Recent Medi-Cal Customer Questions

How do I look my coverage up and switch providers

To look up your Medi-Cal coverage, you can visit the Medi-Cal website and log into your account. This will provide you with information about your current plan and coverage details. If you want to switch providers, you typically can do so during the annual open enrollment period or under certain circumstances like a change in eligibility. Check your current provider’s guidelines and reach out to your local Medi-Cal office for specific instructions on switching providers. Please refer to the online resources available for the most accurate procedures.
Asked Nov 20, 2024 3:52 PM

Help me with my Medi-Cal customer service issue

Overview

What is Medi-Cal?

Medi-Cal is a government-sponsored program that provides affordable healthcare coverage for low-income individuals and families in...

Eligibility

Who is eligible for Medi-Cal?

Medi-Cal is a California-based health insurance program designed to provide affordable coverage to low-income individuals and families....

What are the income limits for Medi-Cal eligibility?

The income limits for Medi-Cal eligibility depend on various factors, such as household size and whether the applicant is pregnant,...

Coverage

What types of medical services does Medi-Cal cover?

Medi-Cal provides a comprehensive range of medical services to eligible individuals. The program covers a vast array of essential healthcare...

Application Process

How long does it take for a Medi-Cal application to be processed?

The processing time for a Medi-Cal application varies depending on various factors. Generally, the application process takes 45 days...

What documents are required for the Medi-Cal application?

To successfully apply for Medi-Cal, certain documents are necessary. First, individuals must provide proof of identity, such as a valid...

Insurance

Can I have both Medi-Cal and private insurance?

Yes, it is possible to have both Medi-Cal and private insurance. Medi-Cal is a state and federal program that provides healthcare coverage Having both types of coverage can provide a comprehensive health insurance plan. If you are eligible for Medi-Cal but also have access to private insurance, Medi-Cal will often work in conjunction with your private insurance. Medi-Cal may cover services or costs that are not covered by your private insurance, such as copayments or deductibles. To ensure the smooth coordination of benefits, it is important to inform both your private insurance provider and the Medi-Cal office about your dual coverage. Medi-Cal recipients are required to inform the program of any other health coverage they have. Having both Medi-Cal and private insurance can provide additional financial protection and access to a wider range of healthcare services....

Comparison

What is the difference between Medi-Cal and Medicare?

Medi-Cal and Medicare are two distinct government-sponsored health insurance programs in the United States. The primary difference...

Employment

Can I still receive Medi-Cal if I have a job?

Yes, you can still receive Medi-Cal even if you have a job. Medi-Cal eligibility is based on factors such as income and family size,...

Denial

What if my Medi-Cal application is denied?

If your Medi-Cal application is denied, there are steps you can take to address this issue. Firstly, you will receive a denial notice...
We look to the Medi-Cal issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Medi-Cal issues reported to GetHuman
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