MakeMyTrip Customer FAQ

To obtain your statement of account for transactions made with MakeMyTrip, you can log into your account on our website or app. Navigate to the 'My Trips' or 'Booking History' section, where you can view and download your transaction details. This will provide you with a comprehensive record of your bookings and payments.

If your bus was canceled by the operator, the refund process is usually initiated automatically by MakeMyTrip. The refund will be processed and credited to your original payment method within a few business days.

We're sorry to hear you're having trouble with your train booking. Please ensure that your internet connection is stable because a drop in connectivity can disrupt the booking process. Also, clear your browser cache and cookies. If the issue persists, try booking your train ticket using a different device or browser. Please double-check and ensure you've inputted correct information during the process. If the problem still persists, there may be temporary technical issues on the platform which are usually resolved quickly. Thank you for your patience.

While I am unable to provide the customer care number directly, I can assure you that the most up-to-date contact information for MakeMyTrip is readily available. Please locate the 'Contact Us' link on this page that you're currently viewing and you will find all the information you need to get in touch with our support team. We are always here to assist you with your travel bookings and inquiries.

We apologize for any inconvenience. Sometimes, due to connectivity issues or high server demand, your ticket may not get booked but the amount might get deducted. Do not worry, the deducted amount is always safe. If the booking was not successful, the amount will be reverted back to your account within 7-10 business days. However, if after 10 business days, the amount has not been credited back, do keep your transaction details handy and get in touch with our customer service for assistance. Please note that response times may vary due to high demand.