1. All Companies › 
  2. Louisville Gas & Electric Co Customer Service › 
  3. FAQ
Updated

Louisville Gas & Electric Co Customer FAQ

Top Answers & How-to Guides

What is Louisville Gas & Electric Co's Phone Number?

The question we are asked most often is about how to talk to Louisville Gas & Electric Co customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I manage my account online?

Yes, you can easily manage your account online with Louisville Gas & Electric Co. Our user-friendly online portal allows you to have...

Are there any programs or incentives available for energy efficiency upgrades?

Yes, Louisville Gas & Electric Co offers various programs and incentives to support energy efficiency upgrades. Our Energy Efficiency...
Ask any question you have about Louisville Gas & Electric Co customer service, get an answer now.
Contact Louisville Gas & Electric Co customer service

Billing and Payments

How do I pay my bill?

Louisville Gas & Electric offers several convenient methods for paying your bill. You can pay online through our secure website, set...
Read more

What payment options are available?

Louisville Gas & Electric Co offers various convenient payment options to suit customer preferences. Firstly, credit/debit card payments...
Read more

Outages and Emergencies

What should I do if there is a power outage?

If you experience a power outage, it is important to first check if the outage is limited to your home or if it affects a larger area....
Read more

How can I report a gas leak or emergency?

If you suspect a gas leak or have an emergency situation involving natural gas, it is crucial to act quickly and prioritize safety....
Read more

Meter Readings

How do I request a meter reading?

To request a meter reading, you can contact our customer service department through various channels such as phone, email, or online...
Read more

Services Provided

What services does Louisville Gas & Electric Co provide?

Louisville Gas & Electric Co provides a range of essential services. As a leading energy provider, we supply natural gas and electricity...
Read more

Account Management

Can I manage my account online?

Yes, you can easily manage your account online with Louisville Gas & Electric Co. Our user-friendly online portal allows you to have...
Read more

Service Response Time

What is the average response time for service requests?

The average response time for service requests at Louisville Gas & Electric Co is dependent on various factors including the nature...
Read more

Rates and Tariffs

What are the rates and tariffs for residential customers?

Louisville Gas & Electric Co understands the importance of providing transparent and reliable information to our valued residential...
Read more

Energy Efficiency Programs

Are there any programs or incentives available for energy efficiency upgrades?

Yes, Louisville Gas & Electric Co offers various programs and incentives to support energy efficiency upgrades. Our Energy Efficiency...
Read more

Help me with my Louisville Gas & Electric Co customer service issue

Ask any question you have about Louisville Gas & Electric Co customer service. We will do our best to get you answers right away.
We look to the Louisville Gas & Electric Co issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Louisville Gas & Electric Co issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!