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Long Island Power Authority Customer FAQ

Top Answers & How-to Guides

What is Long Island Power Authority's Phone Number?

The question we are asked most often is about how to talk to Long Island Power Authority customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is LIPA's procedure for equipment damage claims?

LIPA's procedure for equipment damage claims is straightforward and customer-friendly. If your equipment, such as appliances or electronics,...
Ask any question you have about Long Island Power Authority customer service, get an answer now.
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Outages

How do I report a power outage?

To report a power outage, customers can contact our customer service hotline and provide details such as their address, the number...
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How can I check the status of a power outage in my area?

To check the status of a power outage in your area, you can visit our website and use our outage map feature. This tool allows you...
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Safety

What should I do if I smell gas in my area?

If you smell gas in your area, it is important to take immediate action. Leave the area immediately and warn others to do the same....
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About LIPA

What is the Long Island Power Authority (LIPA)?

The Long Island Power Authority (LIPA) is a non-profit, government-owned electric utility serving Long Island and the Rockaway Peninsula...
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Payment Options

What payment options does LIPA offer?

LIPA offers various payment options to ensure convenience for its customers. You can pay your bills online through their secure website,...
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Rates

What are the current rates for LIPA's services?

The current rates for Long Island Power Authority's (LIPA) services vary depending on the specific service and usage. LIPA offers residential...
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Rebates

Does LIPA offer any rebates or incentives for energy-efficient upgrades?

Yes, LIPA offers various rebates and incentives for energy-efficient upgrades. These programs aim to encourage customers to make environmentally-friendly...
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Low-Income Programs

Are there any programs available for low-income customers?

Yes, Long Island Power Authority (LIPA) offers several assistance programs for low-income customers. These programs are designed to...
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Online Bill Pay

Can I view and pay my bill online?

Yes, you can conveniently view and pay your bill online through our website. Long Island Power Authority offers an easy-to-use online...
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Equipment Damage Claims

What is LIPA's procedure for equipment damage claims?

LIPA's procedure for equipment damage claims is straightforward and customer-friendly. If your equipment, such as appliances or electronics,...
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