How do I report a power outage?
Asked 6 months ago
To report a power outage, customers can contact our customer service hotline and provide details such as their address, the number of affected customers, and any visible damage to power lines or equipment. Additionally, customers can report outages through our online portal or mobile app, which also allows them to receive outage notifications and updates. It is important to note that in the event of a life-threatening emergency, customers should contact 911 immediately. We strive to respond to outages promptly and appreciate your cooperation in helping us restore power as quickly as possible.
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