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LionBrand.com Customer FAQ

Top Answers & How-to Guides

How do I Contact LionBrand.com Customer Service?

The question we are asked most often is about how to talk to LionBrand.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on LionBrand.com, click on the "My Account" link at the top of the webpage. From there, select "Create Account"...

What is your privacy policy?

Our privacy policy at LionBrand.com is designed to protect your personal information and ensure that it is used in a responsible and We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our website may use cookies to enhance your browsing experience and remember your preferences. You have the option to disable cookies if you prefer. By using our website, you agree to our privacy policy. We may update or modify our policy from time to time, and any changes will be posted on our website....
Ask any question you have about LionBrand.com customer service, get an answer now.
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Recent LionBrand.com Customer Questions

How to find Lion Brand discontinued yarn

To find Lion Brand discontinued yarn, you can visit the section of their website specifically for discontinued yarns. Alternatively, you might check resale sites, local yarn stores, or online communities where other crafters may have what you're looking for.
Asked Jul 1, 2024 6:00 PM

Help me with my LionBrand.com customer service issue

Order Tracking

How do I track my order?

Once your order has been shipped, you will receive an email notification with tracking information. You can click on the tracking number...
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Account Creation

How do I create an account?

To create an account on LionBrand.com, click on the "My Account" link at the top of the webpage. From there, select "Create Account"...
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Return Policy

What is your return policy?

Our return policy at LionBrand.com allows customers to return any unused, unopened items within 30 days of purchase for a full refund....
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Order Cancellation

Can I cancel my order?

Yes, you can cancel your order on LionBrand.com. If you wish to cancel your order, please contact our customer service team as soon...
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Payment Methods

What payment methods do you accept?

At LionBrand.com, we offer a variety of convenient payment methods for your shopping experience. For online purchases, we gladly accept...
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International Shipping

Do you offer international shipping?

Yes, Lion Brand offers international shipping to customers worldwide. We understand that our products are loved by crafters across...
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Yarn Weight System

What is the Lion Brand yarn weight system?

The Lion Brand yarn weight system is a classification system used to categorize yarn based on its thickness. It helps knitters and...
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Coupon Codes

Can I use multiple coupon codes on a single order?

No, unfortunately, only one coupon code can be used per order on LionBrand.com. Each coupon code is designed for a specific promotion...
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Gift Cards

Do you have gift cards available?

Yes, we offer gift cards for convenient and personalized gift-giving. Our gift cards can be purchased online or at any of our retail...
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Privacy Policy

What is your privacy policy?

Our privacy policy at LionBrand.com is designed to protect your personal information and ensure that it is used in a responsible and We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our website may use cookies to enhance your browsing experience and remember your preferences. You have the option to disable cookies if you prefer. By using our website, you agree to our privacy policy. We may update or modify our policy from time to time, and any changes will be posted on our website....
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We look to the LionBrand.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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