In a nutshell: An email address is a necessity when setting up a LinkedIn account. However, from changing jobs to swapping service providers, it's all too easy to lose access to email accounts and the address you used to set up your profile.
Whether you no longer have the work email associated with your LinkedIn account or have simply deleted the email account, follow these few easy steps, and you'll be back to networking on LinkedIn before you know it.
An email address is a necessity when setting up a LinkedIn account. However, from changing jobs to swapping service providers, it's all too easy to lose access to email accounts and the address you used to set up your profile.
Whether you no longer have the work email associated with your LinkedIn account or have simply deleted the email account, follow these few easy steps, and you'll be back to networking on LinkedIn before you know it.
To recover your LinkedIn account, you'll need to prove your identity. Ensure you have your smartphone and a valid government-issued passport or driver's license to hand.
If you have a telephone number or another email address linked to your LinkedIn account, use this to sign in. Once in, you can edit your profile settings and update the email address.
If you don't have a phone number associated with your account, move onto the next step.
Even though you no longer have access to the email on the LinkedIn account, type in the address and click on "Next".
The next screen prompts you to check your inbox for a six-digit verification code. As you don't have access to your email account, click on "Can't access this email?".
Open the camera app on your smartphone or mobile device and scan the QR code.
Once you scan the QR code and click on the link, you'll be directed to a new LinkedIn page. Follow the instructions.Enter the new email address you want to be associated with your LinkedIn account.Re-enter the email address.If possible, enter your public profile URL to help verify that it's you trying to recover the account. You can find the URL by searching for yourself on the LinkedIn site. Don't worry if you can't find it. This section is optional.Click "Continue".
To prevent fraud and ensure no unauthorized person or entity gains access to your account, you will now need to verify your identity via Persona. Follow the prompts on the screen.Select your country.Agree to Persona's Terms of Use and Privacy Policy.Allow Persona to access your device's camera.Select your ID type (passport, driver's license, etc.).Take a photo of your ID, ensuring your name, date of birth, and picture are clearly displayed.In some instances, you may be asked to take a photograph of yourself. If prompted, make sure the lighting is good, smile, and take a selfie.
Persona needs your permission to share certain information with LinkedIn, so make sure you click "Yes" when asked.
Once LinkedIn has verified your identification, you will be contacted at your new email address.
If you no longer have access to the email associated with your LinkedIn profile, don't panic. Follow these few steps to recover your account so you can get back to networking and job searching.
Still having problems? Contact LinkedIn's 24-hour service team for further assistance.
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