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How Do I Get a Refund from LinkedIn?

In a nutshell: LinkedIn users who signed up for LinkedIn Premium Career, Premium Company Page, Premium Business, Recruiter Lite, LinkedIn Learning, or Sales Navigator may still be eligible for a refund 7 days after paying for their subscription, as long as they haven't used the service. However, if you purchased your subscription through Apple, you need to coordinate with Apple directly to process the refund. Note that pay-per-action products from LinkedIn, such as Sponsored Jobs or ads, are non-refundable. Are you planning to request a refund from LinkedIn? Read this helpful guide for step-by-step instructions.

Introduction

LinkedIn users who signed up for LinkedIn Premium Career, Premium Company Page, Premium Business, Recruiter Lite, LinkedIn Learning, or Sales Navigator may still be eligible for a refund 7 days after paying for their subscription, as long as they haven't used the service. However, if you purchased your subscription through Apple, you need to coordinate with Apple directly to process the refund. Note that pay-per-action products from LinkedIn, such as Sponsored Jobs or ads, are non-refundable. Are you planning to request a refund from LinkedIn? Read this helpful guide for step-by-step instructions.

Sign in To Your LinkedIn Account

Enter your login credentials and click Sign In. You can also log in with Google, Apple and Microsoft.

Tap on Your Profile Photo and go to Settings and Privacy

Navigate to Subscriptions and Payments

Click Manage Premium Account

Click Cancel Subscription

Cancel your subscription first before requesting a refund. Just tap cancel subscription and follow the on-screen instructions to cancel it successfully. We recommend canceling your subscriptions within 7 days from payment to become eligible for the refund. Also, make sure you haven't used the service yet to get a refund.

After canceling the subscription, you can now request for a refund. To do this, proceed to the next step.

Visit LinkedIn's Admin Center

It's best to review the refund policy before requesting a refund to know if you're eligible. Then, click Submit. Follow the instructions to submit your refund request to LinkedIn.

If you did not receive a refund and believe it was a mistake, you can submit your account for review. To do this, proceed to the next step.

Create a Support Ticket

Tap on Create a Support Ticket and choose a category. You can select Premium Subscription or Billing when it's regarding the refund.

Submit a Case

Click on the submit a case link. The page will take you to an online form. Fill our the form completely.

Choose a Service and Complete the Rest of the Form

Make sure to include all relevant documentation, including receipts or screenshots. Describe your issue in detail and tell LinkedIn why you should be eligible for the refund. You will also be asked to choose your payment method. If LinkedIn grants your refund request, the funds are credited back to your original payment method.

After completing the form, click Submit and wait for LinkedIn to get back to you regarding the status of the refund.

Conclusion

Note that if you signed up for LinkedIn Premium or any other service via the website, you can only cancel your subscription there. If you used an Android or Apple phone when signing up, use your phone to cancel the service and request a refund. Those who want a refund for a LinkedIn Company page must visit LinkedIn Support and fill out the refund form. If you're in the European Union, you have 14 days to request a refund, but ensure you haven't used the service yet. Still have questions about getting a refund from LinkedIn? Contact Customer Support today.

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