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LinkedIn Customer FAQ

Top Answers & How-to Guides

How do I Contact LinkedIn Customer Service?

The question we are asked most often is about how to talk to LinkedIn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email...
Ask any question you have about LinkedIn customer service, get an answer now.

Recent LinkedIn Customer Questions

I can see my account but I do not recall the email I used to create it so I have no way to access it.

If you can see your account but cannot recall the email used to create it, we recommend trying to remember any possible email addresses you might have used. You may also check if you have any old emails from LinkedIn in your inboxes. If you still can't find access, there may be account recovery options available that can guide you through retrieving your account.
Asked Dec 17, 2025 4:10 PM

I have a premium personal account and premium business account. I am sending inMail messages to contacts outside my network (2nd level) but they are not being delivered.

InMail messages can be subject to various factors that may affect delivery, such as the recipient's settings or restrictions on their account. Ensure you have enough InMail credits available and that you are sending messages according to LinkedIn's guidelines. Additionally, if the recipient has opted out of receiving messages from users outside their network, your message may not be delivered. It's worth checking the specifics of your account settings and usage to ensure compliance.
Asked Dec 5, 2025 1:17 PM

I am trying to claim my business page on linkedIN or delete it so that I can create a new one but I get an error message. What do I do?

To claim or delete your business page on LinkedIn, ensure that you are an admin of the page. If you're receiving an error message, try clearing your browser cache and cookies or using a different browser. If the issue persists, check LinkedIn's help guidelines for specific troubleshooting steps related to business pages.
Asked Nov 20, 2025 7:36 PM

My linkedIn account got temporarily restricted

If your LinkedIn account has been temporarily restricted, it may be due to unusual activity, a violation of community guidelines, or a security concern. Usually, you will receive an email with more details regarding the restriction and steps to resolve the issue. Follow the instructions provided in the email to address the situation and regain access to your account.
Asked Nov 15, 2025 3:25 PM

My account was compromised and I cannot access it again. The persona verification gets stuck on white screen every time I try to use the verification. I have tried more then 50 times already.

If you're experiencing issues with account verification, we recommend trying to clear your browser’s cache and cookies or using a different browser or device. It's also helpful to ensure your internet connection is stable. If the problem persists, please check the link provided here on this page for the most up-to-date contact information to report your issue directly to LinkedIn support.
Asked Nov 12, 2025 10:33 PM

Help me with my LinkedIn customer service issue

Job Posting and Searching

How Do I Post a Job in LinkedIn?

If you're looking to hire an industry professional, LinkedIn's recruiter tools can help you. You can find potential candidates...

What are the benefits of using LinkedIn for job searching?

Using LinkedIn for job hunting provides access to a large professional network, exclusive job listings, and tools to enhance...

Account Management

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email...

How Do I Get a Refund from LinkedIn?

LinkedIn provides many subscription services for job seekers and those looking to hire. There are basic free plans for those...

How Do I Recover My LinkedIn Account If I No Longer Have Access to the Email on the Account?

This article describes what you need to do if you can no longer access your LinkedIn account because you can no longer access...

How Do I Make My LinkedIn Account Inactive?

LinkedIn allows users to connect with professionals, find jobs, and access industry news. If you need a break from the...

How do I cancel LinkedIn premium?

To cancel your LinkedIn Premium subscription, go to your profile icon on top of your LinkedIn page and follow these steps on a...

How do I recover my LinkedIn username and password?

LinkedIn is a social media platform for professionals used by companies to grow their network. Signing up is free and requires...

Miscellaneous

How Do I Pick the Best Travel Agent?

Travel agents have varying levels of experience and are not licensed by state authorities. It is up to you to ask questions and...

Company and Account Features

How Do I Change My Payment Method on LinkedIn?

There are several ways to change your payment method on LinkedIn, and it can be done right from your account. Remember that you...

How do I reactivate my LinkedIn company page?

A LinkedIn company page allows for sharing business news and connecting with professionals. To reactivate an inactive page, go...

How do I upgrade or downgrade my account on LinkedIn?

LinkedIn offers various premium and paid subscriptions for users, such as Recruiter Lite or Premium Business. You can choose...

Privacy and Security

How do I manage my privacy settings on LinkedIn?

Managing privacy settings on LinkedIn is essential for controlling personal information sharing. After logging in and accessing...

Connecting and Networking

How do I connect with other professionals on LinkedIn?

To connect with professionals on LinkedIn, first create a complete profile with a photo and a strong headline. Use the search...
We look to the LinkedIn issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LinkedIn issues reported to GetHuman

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