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Lightsonline.com Customer FAQ

Top Answers & How-to Guides

What is Lightsonline.com's Phone Number?

The question we are asked most often is about how to talk to Lightsonline.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At Lightsonline.com, ensuring the privacy and security of our customers' personal information is of utmost importance to us. We have...
Ask any question you have about Lightsonline.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on Lightsonline.com, simply browse our website and add the desired items to your cart. Once you are ready to check...

Can I cancel or change my order?

Yes, you can cancel or change your order. At Lightsonline.com, we understand that circumstances might change after placing an order....

Promotions

How do I apply a promo code?

To apply a promo code on Lightsonline.com, simply add the items you wish to purchase to your cart and proceed to checkout. At the checkout...

Newsletter

How do I sign up for your newsletter?

Signing up for our newsletter is easy! Simply visit our website and look for the newsletter sign-up form. Enter your email address...

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply click the "unsubscribe" link at the bottom of any newsletter you have received from us....

Payment

What payment methods do you accept?

We accept a wide range of payment methods to provide convenience and flexibility to our customers. At Lightsonline.com, you can securely...

Shipping

Can I track my order?

Yes, you can track your order on Lightsonline.com. After placing your order, you will receive a confirmation email with a tracking...

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Lightsonline.com, we understand that our customers are located all around...

Returns

What is your return policy?

Our return policy at Lightsonline.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,...

Warranty

What is your warranty policy?

Our warranty policy at Lightsonline.com is designed to ensure customer satisfaction and peace of mind. We stand behind the quality All products purchased from Lightsonline.com are covered by a manufacturer's warranty, which varies depending on the brand and product. The specific warranty details can be found on each product page. In case of any defects or damages occurring during normal use, customers are encouraged to contact our customer service team within the warranty period. Our dedicated team will offer assistance, such as replacement parts or a full product exchange, as per the manufacturer's warranty guidelines. Please note that our warranty does not cover damages caused by improper installation, misuse, or natural wear and tear. It is essential to follow the recommended installation instructions and maintenance guidelines provided with each product to ensure warranty coverage. At Lightsonline.com, we strive to provide exceptional customer service and guarantee the satisfaction of our valued customers....

Discounts

Do you offer bulk discounts?

Yes, we offer bulk discounts on certain products. At Lightsonline.com, we understand the need for larger quantities of lighting fixtures...

Privacy

What is your privacy policy?

At Lightsonline.com, ensuring the privacy and security of our customers' personal information is of utmost importance to us. We have...

Help me with my Lightsonline.com customer service issue

Ask any question you have about Lightsonline.com customer service. We will do our best to get you answers right away.
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