Kohler Customer FAQ

If you notice scratches on your 16-gauge stainless steel Kohler sink, you can typically remove them with a non-abrasive cleaner. Apply a small amount of cleaner to a soft damp cloth and rub the scratched area gently, following the grain of the steel. Afterward, rinse thoroughly and wipe the sink dry. If scratches are deep, Kohler recommends using a stainless steel cleaner/polish and a 3M Scotch Brite pad. Always remember to work in the direction of the finish grain. If applied correctly, this process can diminish the appearance of scratches. However, keep in mind that stainless steel surfaces will naturally gain a patina with regular use over time.

Yes, your Kohler R10433 kitchen faucet is indeed covered under warranty. Kohler offers a limited lifetime warranty to the original owner. It covers any defects in material and workmanship for as long as the original consumer purchaser owns their home. For any warranty related issues, you need to provide proof of purchase. If you bought it directly from Kohler in 2023 and you are still the owner of the faucet, your product should be covered under this warranty.