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Kingice.com Customer FAQ

Top Answers & How-to Guides

What is Kingice.com's Phone Number?

The question we are asked most often is about how to talk to Kingice.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At Kingice.com, we highly prioritize the privacy and security of our customers. Our privacy policy ensures that any personal information...
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Payment Methods

What payment methods do you accept?

We accept various payment methods to provide convenience to our customers. At Kingice.com, you can make payments using all major credit...
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Shipping

Do you offer international shipping?

Yes, Kingice.com offers international shipping. We understand that our customers come from all around the world and we want to make...
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How long does shipping usually take?

Shipping times vary depending on the destination, shipping method chosen, and order processing time. At Kingice.com, we strive to fulfill...
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Can I track my order?

Yes, you can track your order on Kingice.com. After placing your order, you will receive a confirmation email with a tracking number...
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Return Policy

What is your return policy?

Our return policy is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase...
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Gift Wrapping

Do you offer gift wrapping?

Yes, we offer gift wrapping services for your convenience. At Kingice.com, we understand the value of presentation and want to make...
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Product Authenticity

Are your products real gold/silver?

No, our products are not made of real gold or silver. At Kingice.com, we specialize in creating high-quality fashion accessories inspired...
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Discounts and Promotions

Do you offer any discounts or promotions?

Yes, at Kingice.com, we offer various discounts and promotions to our valued customers. We believe in providing the best shopping experience,...
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Order Changes

Can I cancel or change my order after it has been placed?

Unfortunately, once an order has been placed on Kingice.com, it cannot be canceled or changed. Our fulfillment process begins immediately...
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Wholesale Purchasing

Do you offer wholesale or bulk purchasing?

Yes, we offer wholesale and bulk purchasing options for our customers. At Kingice.com, we understand the needs of retailers, designers,...
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Privacy Policy

What is your privacy policy?

At Kingice.com, we highly prioritize the privacy and security of our customers. Our privacy policy ensures that any personal information...
Read more

Help me with my Kingice.com customer service issue

Ask any question you have about Kingice.com customer service. We will do our best to get you answers right away.
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