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KennethCole.com Customer FAQ

Top Answers & How-to Guides

What is KennethCole.com's Phone Number?

The question we are asked most often is about how to talk to KennethCole.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At KennethCole.com, we highly value your privacy and are committed to protecting your personal information. Our privacy policy ensures...
Ask any question you have about KennethCole.com customer service, get an answer now.

Order Tracking

How do I track my order?

To track your order, simply log into your account on our website and click on the "Order History" tab. From there, you will be able...

How long will it take to receive my order?

The estimated delivery time for your order from KennethCole.com will depend on several factors including the shipping method selected...

Return Policy

What is your return policy?

Our return policy at KennethCole.com is designed to ensure your satisfaction with your purchase. If you are not completely happy with...

Shipping

Do you offer international shipping?

Yes, we offer international shipping. KennethCole.com is pleased to provide worldwide shipping to cater to our global customers. We...

Order Modification

Can I cancel or modify my order after it has been placed?

Yes, it is possible to cancel or modify your order after it has been placed on our website. However, we strongly advise you to contact...

Payment Methods

What payment methods do you accept?

At KennethCole.com, we strive to offer a seamless shopping experience for our customers. To make the checkout process convenient and...

Promo Codes

Can I use multiple promo codes on one order?

No, only one promo code can be used per order on KennethCole.com. At checkout, you will be prompted to enter a single promo code in...

Sizing Chart

What is your sizing chart?

Our sizing chart at KennethCole.com provides accurate measurements for our clothing and footwear to help you find the perfect fit....

Loyalty Program

Do you have a loyalty program?

Yes, we do have a loyalty program called "KC Rewards" available for our valued customers. By joining the program, you can enjoy exclusive...

Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase on KennethCole.com. They make an ideal gift for any occasion and can be redeemed online...

Gift Wrapping

Do you offer gift wrapping?

Yes, we offer gift wrapping services for all orders made on KennethCole.com. Our gift wrapping service can be added to your order for...

Privacy Policy

What is your privacy policy?

At KennethCole.com, we highly value your privacy and are committed to protecting your personal information. Our privacy policy ensures...

Help me with my KennethCole.com customer service issue

Ask any question you have about KennethCole.com customer service. We will do our best to get you answers right away.
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