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JustFab Customer FAQ

Top Answers & How-to Guides

What is JustFab's Phone Number?

The question we are asked most often is about how to talk to JustFab customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return an item if I have worn it?

Unfortunately, JustFab's return policy does not allow for returns of worn items. We understand that sometimes you need to try a product...
Ask any question you have about JustFab customer service, get an answer now.
Contact JustFab customer service

Refunds and Returns

How Do I Get a Refund from Justfab?

JustFab sells quality items mostly clothing and shoes. The fashion items are a hit. You can get a refund from JustFab by following...
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What is JustFab's return policy?

JustFab's return policy allows customers to return any item within 30 days of purchase for a full refund or store credit. The item...
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How long does it take to receive a refund from JustFab?

The time it takes to receive a refund from JustFab depends on the return method chosen. If you opt for JustFab credits, the refund...
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Can I return an item if I have worn it?

Unfortunately, JustFab's return policy does not allow for returns of worn items. We understand that sometimes you need to try a product...
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Payment Methods

What payment methods does JustFab accept?

JustFab accepts various payment methods for a convenient shopping experience. Customers can choose to pay with major credit cards including...
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Membership

Can I cancel my JustFab VIP membership?

Yes, you can cancel your JustFab VIP membership at any time. If you wish to cancel, simply log into your JustFab account, go to the...
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Sizing

What is JustFab's sizing chart?

JustFab offers a comprehensive sizing chart to help customers find their perfect fit. Our sizing chart includes measurements for all...
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Help me with my JustFab customer service issue

Ask any question you have about JustFab customer service. We will do our best to get you answers right away.
We look to the JustFab issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
JustFab issues reported to GetHuman
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