Can I return an item if I have worn it?

Asked a year ago
Unfortunately, JustFab's return policy does not allow for returns of worn items. We understand that sometimes you need to try a product before deciding if it's the right fit for you, but for hygiene and safety reasons, we are unable to accept returns of worn items. We recommend trying on your purchase in a clean and non-damaging environment to ensure it meets your expectations. If, however, you receive a defective item or an incorrect order, please contact our customer service team within 30 days of delivery. They will be happy to assist you in resolving any issues and finding a suitable solution. Customer satisfaction is our top priority, and we strive to provide an enjoyable shopping experience for all our members.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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