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Jenny Craig Customer FAQ

Top Answers & How-to Guides

What is Jenny Craig's Phone Number?

The question we are asked most often is about how to talk to Jenny Craig customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Jenny Craig customer service, get an answer now.

Recent Jenny Craig Customer Questions

Placed order did not receive confirmation

We're sorry to hear about that. Delayed confirmation emails may be due to technical issues or high traffic. Be sure to check your spam or junk folders, as sometimes emails can be sent there by mistake. If you still don't see any confirmation, it could suggest a problem occurred during the order process. For resolving such issues, we strongly recommend reaching out to Jenny Craig's customer service directly as they can provide the most accurate information specific to your order.
Asked Mar 14, 2024 10:26 AM

Help me with my Jenny Craig customer service issue

Membership and Cancellation

How Do I Sign Up for Jenny Craig?

Jenny Craig has played a significant role in helping many customers in the United States and worldwide realize that the type of...

How Do I Cancel My Jenny Craig Membership?

Jenny Craig undoubtedly works with many clients, with a focus on helping them successfully manage their weight. However, when...

Can I pause my Jenny Craig membership if needed?

Jenny Craig permits members to pause their membership when necessary, accommodating life changes or breaks from the program....

Is there a time limit for cancelling my membership?

Jenny Craig's cancellation policies can vary by plan, and members may generally cancel anytime. However, reviewing contractual...

Cost and Fees

How Much Does Jenny Craig Cost Per Month?

This article discusses the monthly cost of the Jenny Craig program. A description of the three different Jenny Craig plans is...

Are there any additional fees or charges for Jenny Craig programs?

Jenny Craig programs generally involve costs for meals and services like coaching, which can influence total expenses....

Does Jenny Craig offer any discounts or promotional offers?

Jenny Craig regularly offers discounts and promotions to support new members in their weight loss efforts. These can include...

What is the refund policy for Jenny Craig?

Jenny Craig has a refund policy that allows for returns on unopened food items in original packaging. Customers should retain...

Program Effectiveness

What is the average weight loss per week on the Jenny Craig program?

On average, participants on the Jenny Craig program may lose about one to two pounds per week. This rate is viewed as healthy...

How long does it take to see results on the Jenny Craig program?

The time to see results on the Jenny Craig program varies by individual, with many noticing changes in a few weeks. Average...

Is exercise required as part of the Jenny Craig program?

Exercise is not mandatory in the Jenny Craig program but is strongly recommended for a well-rounded weight loss strategy. It...

Is the Jenny Craig program suitable for individuals with specific dietary restrictions (e.g., gluten-free, dairy-free, etc.)?

The Jenny Craig program is adaptable for various dietary restrictions, including gluten-free and dairy-free options. They offer...

Meal Plan Options

Can I customize my Jenny Craig meal plan?

Jenny Craig allows customization of meal plans, offering varied pre-packaged meals and the option to add personal grocery...

Do I have to purchase Jenny Craig food or can I use my own groceries?

Jenny Craig primarily provides pre-packaged meals for balanced nutrition and portion control in their weight loss program....

Are there vegetarian or vegan options available on the Jenny Craig menu?

Jenny Craig provides vegetarian meal options that cater to plant-based diets, though the selection may vary by location or...

Are there any exclusions in the Jenny Craig meal plan?

The Jenny Craig meal plan focuses on balanced nutrition with pre-packaged meals but excludes high-sugar, unhealthy fats, and...

Support and Resources

Are there any age restrictions for joining Jenny Craig?

Jenny Craig typically recommends that participants be at least eighteen years old, while younger individuals should consult a...

What resources does Jenny Craig offer for ongoing support?

Jenny Craig offers personalized coaching, educational materials, structured meal plans, community support, and digital tools...

Can I visit a Jenny Craig center for guidance?

Yes, individuals may visit a Jenny Craig center for personalized support, including one-on-one coaching, meal planning, and...
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