How Do I Cancel My Jenny Craig Membership?

Founded in 1983 in Melbourne, Australia, Jenny Craig is a nutrition and weight management company that began its operations in 1985. The company had different owners in 2002 and 2006, but it was eventually sold to the current parent company, North Castle Partners, and it's now headquartered in Carlsbad, California.

With more than 700 weight management centers scattered across the United States, Puerto Rico, Australia, New Zealand, Canada, and Australia, its weight checking program offers individual weight counseling options and a diverse menu of frozen diet foods. The frozen foods are distributed to clients directly.

To get started with the company, you can choose to meet with a consultant in-person, who may help you place an order that you can pick up at one of their local centers, or you can speak to a weight management consultant over the phone to have your food delivered at your doorstep. Whichever means you choose will present two plans that provide access to wide-ranging weight management solutions.

If you use the online or phone service plan, you may benefit from weekly personal coaching lessons, unlimited access to the "Text a Coach" program, and a dedicated concierge team to help with orders. Additionally, you may receive free shipping services and unbarred access to digital tools. The local center pick-up plan offers private coaching sessions weekly, weekly measurements to help monitor your progress, premium menu selection, unlimited "Text a Coach" access, and access to digital tools.

If you could be contemplating canceling your Jenny Craig membership because you've achieved your weight loss goal or you're no longer benefitting from the program, you can use the information below to guide you along the way.

How do I cancel my Jenny Craig membership?

To cancel your Jenny Craig membership, you need to have the following beforehand.

• Your first name.
• The last name.
• Your phone number.
• Email address
• Username
• Password
• Billing address
• Name of the city you come from.
• Your location's zip or postal code.
• The name of your country of origin.
• A valid reason for cancellation.
• The last four digits of your membership card
• The date of the last charge.
• The amount you paid last.

With those in place, you can embark on the cancellation process following the guidelines below.

• Since Jenny Craig memberships are contract-based, you may need to revisit the "Cancellation" and "Termination" clauses. In this case, it's worth noting that you're not permanently bound to your contractual agreement. You can exit your contract at any time, but there's a financial cost to pay for that decision.
• You may also need to review your contract dates. By doing this, you may learn that your contract has a three-day refund clause. If you're within three days of your contract, you have the right to receive a full refund after canceling your membership. However, in some situations, you may receive a partial refund based on the total cost of food you've consumed or how far you've reached within your contract.
• After you've fully understood what the cancellation process entails, you can now call 800-597-5366 to speak to a customer care representative.
• Make it known to the representative that you want to cancel your membership.
• Provide the customer care agent with the aforementioned information to help them in locating your account.
• Request for a verbal confirmation code or an email that ascertains your cancellation.
• Keep the information you've obtained for future reference.

Alternatively;

• You can call the customer help desk at 800-597-5366.
• Once you've reached a live agent, explain to them that you would like to end your membership.
• At this point, you may be requested to send your cancellation request via fax or email.
• Send the cancellation request, then wait for 10 days as your request is being processed.