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Intact Financial Customer FAQ

Top Answers & How-to Guides

What is Intact Financial's Phone Number?

The question we are asked most often is about how to talk to Intact Financial customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What happens if I miss a payment?

If you miss a payment with Intact Financial, certain consequences may apply. Firstly, you might receive a reminder notice to inform...
Ask any question you have about Intact Financial customer service, get an answer now.
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Claims

How do I file a claim?

To file a claim with Intact Financial, you can do so by contacting their claims department through phone or online. You will need to...
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What is the claims process?

The claims process at Intact Financial is designed to be efficient and customer-centric. It starts by notifying our claims team, either...
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Payments

How can I make a payment on my policy?

There are several convenient ways to make a payment on your policy with Intact Financial. You can make a payment online through our...
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What happens if I miss a payment?

If you miss a payment with Intact Financial, certain consequences may apply. Firstly, you might receive a reminder notice to inform...
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Policy Access

How can I access my policy documents?

You can easily access your policy documents by logging into your online account on our website. Once logged in, you will be able to...
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Can I update my policy information online?

Yes, you can conveniently update your policy information online through Intact Financial's user-friendly website. Our online platform...
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Company Information

What is Intact Financial?

Intact Financial is a leading provider of insurance solutions in Canada. As one of the largest property and casualty insurance companies,...
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Products

What products does Intact Financial offer?

Intact Financial offers a wide range of insurance products tailored to meet various customer needs. Our comprehensive product lineup...
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Discounts

What discounts are available?

Intact Financial offers various discounts to its customers. These discounts may vary depending on the type of insurance policy and...
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Coverage

What is the difference between comprehensive and collision coverage?

Comprehensive coverage and collision coverage are two types of auto insurance coverages that provide protection in different scenarios....
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Cancellation

What is Intact Financial's cancellation policy?

Intact Financial understands that sometimes circumstances change, and policyholders may need to cancel their insurance policy. Our...
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