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Infiniti Customer FAQ

Top Answers & How-to Guides

What is Infiniti's Phone Number?

The question we are asked most often is about how to talk to Infiniti customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I lease an Infiniti vehicle instead of purchasing?

Yes, you have the option to lease an Infiniti vehicle instead of purchasing one. Leasing offers a more flexible and affordable alternative...
Ask any question you have about Infiniti customer service, get an answer now.
Contact Infiniti customer service

Warranty

What is the warranty coverage for Infiniti vehicles?

The warranty coverage for Infiniti vehicles includes a comprehensive 4-year/60,000-mile basic coverage, along with a 6-year/70,000-mile...
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Servicing

How often should I service my Infiniti vehicle?

It is recommended to service your Infiniti vehicle every 7,500 miles or every 6 months, whichever comes first. Regular maintenance...
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Test Drive

Can I schedule a test drive online?

Yes, scheduling a test drive online is a convenient option offered by Infiniti. Our customers can easily book a test drive through...
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Fuel Type

What type of fuel should I use for my Infiniti vehicle?

For optimal performance and to ensure longevity of your Infiniti vehicle, we recommend using premium unleaded gasoline with an octane...
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Financing

What are the available financing options for purchasing an Infiniti vehicle?

Infiniti offers various financing options to streamline your vehicle purchase. We understand that every customer's financial needs...
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Ownership Experience

What is the Infiniti Total Ownership Experience?

The Infiniti Total Ownership Experience encompasses a comprehensive range of benefits and services designed to enhance the ownership...
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Safety Features

Are Infiniti vehicles equipped with advanced safety features?

Yes, Infiniti vehicles are equipped with advanced safety features. Infiniti prioritizes the safety of its drivers and passengers by...
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Tire Pressure

What is the recommended tire pressure for my Infiniti vehicle?

The recommended tire pressure for your Infiniti vehicle can vary depending on the model and year. It is always best to refer to your...
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Leasing

Can I lease an Infiniti vehicle instead of purchasing?

Yes, you have the option to lease an Infiniti vehicle instead of purchasing one. Leasing offers a more flexible and affordable alternative...
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Help me with my Infiniti customer service issue

Ask any question you have about Infiniti customer service. We will do our best to get you answers right away.
We look to the Infiniti issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Infiniti issues reported to GetHuman
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