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ING Bank (Australia) Customer FAQ

Top Answers & How-to Guides

What is ING Bank (Australia)'s Phone Number?

The question we are asked most often is about how to talk to ING Bank (Australia) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I apply for a credit card?

To apply for a credit card with ING Bank Australia, you can do so conveniently online through their website. Simply visit the credit...

What types of accounts does ING Bank offer?

ING Bank offers a range of accounts to suit different banking needs. The main types of accounts offered include the Orange Everyday...
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Recent ING Bank (Australia) Customer Questions

We are retiring by the end of the year. If we decided to live in another country, can we still keep our account with ING

Yes, you can still keep your ING account if you are moving abroad. However, some services might be limited and you need to ensure that you comply with the financial regulations of the country you're moving to. It's also important to update your new international address in your ING account. You will still be able to access your account online or through the ING mobile app while you're overseas. Please note that usage of your account and card overseas may incur fees, so refer to the FAQs, terms, and conditions on the ING website for more details.
Asked Mar 18, 2024 4:46 AM

Help me with my ING Bank (Australia) customer service issue

Account Services

How do I apply for a credit card?

To apply for a credit card with ING Bank Australia, you can do so conveniently online through their website. Simply visit the credit...
Read more

What types of accounts does ING Bank offer?

ING Bank offers a range of accounts to suit different banking needs. The main types of accounts offered include the Orange Everyday...
Read more

Can I link my ING Bank account to external accounts?

Yes, you can link your ING Bank account to external accounts. ING Bank provides a convenient and easy way to connect your bank account...
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Online Banking

How do I set up online banking?

To set up online banking with ING Bank, simply visit their website and click on the "Register" or "Sign up" button. You will be prompted...
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How do I reset my online banking password?

To reset your online banking password with ING Bank, simply go to the login page and click on the "Forgot your password?" link. You...
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Fees

What are the fees and charges associated with ING Bank accounts?

ING Bank accounts have minimal fees and charges, designed to provide value to our customers. Our everyday Orange Everyday bank account...
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International Transfers

Can I transfer money internationally using ING Bank?

Yes, you can transfer money internationally using ING Bank. ING offers an international money transfer service that allows you to send...
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Security Measures

What security measures does ING Bank have in place?

ING Bank takes customer security and privacy seriously and has implemented various measures to protect its customers' information....
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