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Horizon Shutters Customer FAQ

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What is Horizon Shutters's Phone Number?

The question we are asked most often is about how to talk to Horizon Shutters customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Horizon Shutters Customer Questions

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Product Information

What are Horizon Shutters?

Horizon Shutters is a company that offers a variety of custom window treatments, including shutters, blinds, and shades,...
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What types of shutters does Horizon Shutters offer?

Horizon Shutters presents a wide variety of shutter styles, including plantation, traditional, specialty shape, and insulating...
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Do you offer custom-made shutters?

Horizon Shutters provides a diverse range of custom window treatments, including shutters that are designed to fit the precise...
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What materials are used to make Horizon Shutters?

Horizon Shutters utilizes a variety of materials, including traditional wood like basswood and oak for classic appeal,...
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Can I paint or stain the shutters?

Horizon Shutters' products can be painted or stained depending on the materials. Wooden shutters usually allow for...
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Are your shutters energy-efficient?

Horizon Shutters focus on energy efficiency through their insulating materials, helping maintain indoor temperature and...
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What is the lifespan of Horizon Shutters?

Horizon Shutters can last between 5 to 25 years based on materials and care. Vinyl and composite shutters tend to be more...
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Ordering and Samples

Can I order samples of your shutters?

Horizon Shutters usually allows customers to order samples to help visualize how the shutters will fit with their home decor....
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How long does it take to receive my order?

The timeline for receiving an order from Horizon Shutters varies depending on production and shipping factors. Typically, it...
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Do you offer any discounts or promotions?

Horizon Shutters does not regularly promote specific discounts on their website, but they may have seasonal sales or special...
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Installation and Services

Do you offer installation services?

Horizon Shutters does not typically provide installation services but emphasizes quality custom window treatment products. They...
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How do I clean and maintain my shutters?

To keep shutters in good condition and improve their appearance, regular maintenance is key. Dust them with a soft cloth, clean...
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Can I get help with shutter design ideas?

Horizon Shutters presents diverse design choices to fit various aesthetics and interior styles. Customers can customize...
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Policies and Warranty

What is your return policy?

Horizon Shutters offers a return policy that allows returns or exchanges for unsatisfactory items, but conditions vary by...
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Are Horizon Shutters covered by a warranty?

Horizon Shutters provides a warranty covering material and workmanship defects, enhancing customer confidence in product...
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