Updated May 3, 2024

Hongkong Post Customer FAQ

Delivery Time

The delivery time for local mail with Hongkong Post typically varies depending on the specific location. Generally, the standard delivery...

The maximum weight allowed for sending a parcel locally through Hongkong Post is 30 kilograms. This weight limit ensures that parcels...

Yes, there are certain restrictions when sending items internationally through Hongkong Post. These restrictions vary depending on...

Yes, you can request a refund for a lost or damaged item. Hongkong Post provides compensation under certain conditions. In case of...

Yes, you can redirect your mail to a different address using Hongkong Post's mail redirection service. This service allows you to have...

The size limit for sending a registered mail through Hongkong Post is determined by the maximum dimensions and weight allowed. For...

Yes, there is a limit on the number of items that can be sent in one shipment through Hongkong Post. The maximum number of items per...

No, Hongkong Post does not accept perishable items for delivery. Perishable items such as fresh food, fruits, vegetables, and items...

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FAQ Table of Contents

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Updated May 3, 2024