Homedecorators.com Customer FAQ

Top Answers & How-to Guides

What is Homedecorators.com's Phone Number?

The question we are asked most often is about how to talk to Homedecorators.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return an item bought online at a physical store?

Yes, we gladly accept returns of items purchased online at any of our physical store locations. Our goal is to make the return process...
Ask any question you have about Homedecorators.com customer service, get an answer now.

Returns and Warranty

What is the return policy for Homedecorators.com?

The return policy for Homedecorators.com allows customers to return most items within 30 days of the delivery date for a refund or...

What is the warranty on Homedecorators.com products?

Homedecorators.com offers a warranty on all their products to ensure customer satisfaction and peace of mind. The exact warranty duration...

Shipping and Delivery

Does Homedecorators.com offer free shipping?

Yes, Homedecorators.com does offer free shipping on select items. The website offers free standard shipping on thousands of items within...

How long does it take to receive my order?

The delivery time for your order from Homedecorators.com will vary depending on several factors. Typically, it takes around 7-10 business...

Do you offer international shipping?

Yes, we offer international shipping for customers outside of the United States. At Homedecorators.com, we understand that our customers...

Payment Methods

What payment methods are accepted on Homedecorators.com?

Homedecorators.com accepts several payment methods to provide customers with convenience and flexibility. Our website primarily accepts...

Order Information

Can I track the status of my order?

Yes, you can easily track the status of your order on Homedecorators.com. Once your order has been placed and confirmed, you will receive...

Can I return an item bought online at a physical store?

Yes, we gladly accept returns of items purchased online at any of our physical store locations. Our goal is to make the return process...

Promotions and Discounts

Are there any discounts or promotions available?

Yes, Homedecorators.com frequently offers discounts and promotions to provide customers with cost-effective options for their home...

Catalog Requests

Can I request a catalog from Homedecorators.com?

Yes, you can request a catalog from HomeDecorators.com. We understand that sometimes it's easier to browse through a physical catalog...

Product Information

What is the difference between in-stock and custom order items?

In-stock items refer to products that are readily available and can be shipped immediately from our warehouse. These items are already...

Help me with my Homedecorators.com customer service issue

Ask any question you have about Homedecorators.com customer service. We will do our best to get you answers right away.
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