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Homedecorators.com Customer FAQ

Top Answers & How-to Guides

What is Homedecorators.com's Phone Number?

The question we are asked most often is about how to talk to Homedecorators.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Homedecorators.com customer service, get an answer now.

Recent Homedecorators.com Customer Questions

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Returns and Cancellations

What is the return policy for Homedecorators.com?

Home Decorators has a clear return policy allowing returns within thirty days for unused items in original packaging. Custom...

Can I return an item bought online at a physical store?

Home Decorators generally allows online purchases to be returned at physical locations, but having the original invoice is...

What is the process for canceling an order on Homedecorators.com?

To cancel an order on Homedecorators.com, customers should act quickly before the order ships. They can go to the "Order...

Shipping and Delivery

Does Homedecorators.com offer free shipping?

Homedecorators.com provides free shipping on selected items, usually for orders above a certain amount or during promotions....

How long does it take to receive my order?

Delivery times from Homedecorators.com can differ based on item type, shipping choice, and destination. Generally, processing...

Can I track the status of my order?

Yes, tracking your order on Homedecorators.com is possible. You will receive a confirmation email with a tracking number after...

Do you offer international shipping?

Home Decorators does not generally ship internationally, focusing mainly on U.S. customers. Those outside the U.S. may consider...

Payment and Discounts

What payment methods are accepted on Homedecorators.com?

Homedecorators.com offers various payment options, including major credit cards like Visa and MasterCard, as well as PayPal....

Are there any discounts or promotions available?

Home Decorators provides a range of discounts and promotions that frequently change, including seasonal sales and special...

Do you offer price matching for items on Homedecorators.com?

Home Decorators does not clearly outline a price matching policy on their site. Various retailers may have unique guidelines....

Product Information

What is the warranty on Homedecorators.com products?

Homedecorators.com provides varying warranties depending on the product and manufacturer. The website's product descriptions...

What is the difference between in-stock and custom order items?

In-stock items are readily available for quick shipping, while custom order items are made to meet specific customer...

What are the dimensions for specific products sold on Homedecorators.com?

Homedecorators.com features various products with unique dimensions that can be found on individual product listings. Each page...

Catalog and Sales

Can I request a catalog from Homedecorators.com?

Homedecorators.com emphasizes an online shopping experience rather than distributing printed catalogs. Customers can access...

Are there seasonal sales or events that I should be aware of?

Home Decorators usually offers seasonal sales aligned with major holidays and occasionally holds clearance events for inventory...
We look to the Homedecorators.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Homedecorators.com issues reported to GetHuman
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