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Hollywood Video Customer FAQ

Top Answers & How-to Guides

How do I Contact Hollywood Video Customer Service?

The question we are asked most often is about how to talk to Hollywood Video customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Hollywood Video Customer Questions

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Rental Options

What are the different rental options available at Hollywood Video?

Hollywood Video provides a variety of rental choices to meet different needs, including standard rentals with late fees,...
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How long can I keep a rental movie from Hollywood Video?

Hollywood Video generally allows rentals for about three to five days, with options for longer rentals at extra costs. It is...
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Can I return a movie to any Hollywood Video location?

Hollywood Video generally permits returns at any of its locations, making it convenient for customers. Nevertheless, it's wise...
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Can I reserve a movie online and pick it up at a Hollywood Video store?

Hollywood Video generally does not provide the option to reserve movies online for in-store pickup. Customers can view...
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Can I rent video games at Hollywood Video?

Hollywood Video does provide video game rentals, featuring a range of popular titles on different gaming systems. This allows...
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Membership Benefits

What are the benefits of becoming a member at Hollywood Video?

Joining Hollywood Video provides numerous advantages that improve the movie rental experience. Members often pay lower fees,...
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Does Hollywood Video offer discounts or promotions for rentals or memberships?

Hollywood Video has been known to offer various discounts and promotions on rentals and memberships, which can benefit regular...
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Does Hollywood Video offer any loyalty rewards for frequent rentals?

Hollywood Video historically offered loyalty programs rewarding frequent rentals with perks such as discounts, free rentals,...
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Purchasing Options

Does Hollywood Video offer online movie rentals?

Hollywood Video is primarily focused on physical rental locations for movies and video games and is not widely known for online...
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Can I purchase movies or other merchandise at Hollywood Video?

Hollywood Video primarily focused on renting movies and video games. While they historically sold films as they reduced rental...
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What types of payment does Hollywood Video accept?

Hollywood Video generally accepts various payment methods including major credit and debit cards like Visa, MasterCard,...
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Movie Returns

What is Hollywood Video's return policy for damaged or lost movies?

Hollywood Video's return policy emphasizes returning rentals in good condition. Customers should report any damage or loss...
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What should I do if I forget to return a rental?

If a rental is forgotten at Hollywood Video, customers should first locate their rental agreement for the due date. Returning...
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We look to the Hollywood Video issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Hollywood Video issues reported to GetHuman
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