Hayward Pool Products Customer FAQ

Top Answers & How-to Guides

What is Hayward Pool Products's Phone Number?

The question we are asked most often is about how to talk to Hayward Pool Products customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the recommended pH range for Hayward pool water?

The recommended pH range for Hayward pool water is between 7.2 and 7.8. This range is essential for maintaining water balance and ensuring...
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Recent Hayward Pool Products Customer Questions

Why doesn’t my union nut for my H150 not fit?

Union nut fitting issues with your H150 could arise due to a few reasons. The most common one is that your nut might have worn out because pool products can deteriorate over time with constant exposure to pool chemicals and water. Another possible reason could be that the nut threads aren't compatible with your H150 heater part. It is also possible that the union nut is not the correct size. Always ensure that you're using a Hayward-specific part, as a custom or general part may not work with specialized equipment. Always go for the correct and genuine Hayward replacement parts for optimal performance.
Asked May 28, 2024 9:16 PM

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Maintenance Schedule

What is the recommended maintenance schedule for Hayward pool pumps?

The recommended maintenance schedule for Hayward pool pumps involves regular and proper care to ensure optimal performance and longevity....

Backwashing Frequency

How often should I backwash my Hayward DE filter?

To maintain optimal performance, it is recommended to backwash your Hayward DE filter when the pressure gauge on the filter tank reaches...

Warranty Period

What is the warranty period for Hayward pool heaters?

The warranty period for Hayward pool heaters varies depending on the specific model and date of purchase. Generally, residential pool...

Replacement Parts

Can I use non-Hayward replacement parts for my Hayward pool equipment?

No, Hayward does not recommend using non-Hayward replacement parts for their pool equipment. Hayward Pool Products are designed and...

Lifespan of Filters

What is the expected lifespan of a Hayward pool filter cartridge?

The expected lifespan of a Hayward pool filter cartridge varies depending on various factors such as water quality, usage, and maintenance....

Pool Pump Size

What size pool pump do I need for my Hayward pool?

The size of the pool pump you need for your Hayward pool is dependent on various factors. These include the pool's volume, the type...

pH Range

What is the recommended pH range for Hayward pool water?

The recommended pH range for Hayward pool water is between 7.2 and 7.8. This range is essential for maintaining water balance and ensuring...
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Hayward Pool Products issues reported to GetHuman
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