How Do I Get Compensated for Getting Bumped Off of My Hawaiian Airlines Flight?

Being chosen can be an honor and a privilege in many cases, but not when you get bumped off a flight. Luckily, there are ways to decrease your likelihood of being the one moved off a flight. However, if you are chosen and need to be compensated for your troubles, you will need to put your request in writing and include copies of your expenses and tickets.

Taking a trip is always an adventure in itself, but what if the flight is delayed, or even overbooked and you have to be one of the passengers to exit the plane? How do you get compensated for such an inconvenience? This guide will show you what to do if bumped from a Hawaiian Airlines flight and give some tips to reduce your chances of being bumped off a flight.

Claiming Compensation

  1. Hawaiian Airlines requires all requests for compensation for delayed flights or flight disruptions to be made in writing here.
  2. Include copies of tickets, boarding pass stubs and any expense receipts with your letter.
  3. In your letter, it's recommended to describe what happened from your perspective and just give facts, including dates and the reason you were bumped off the plane.
  4. If you have general inquiries, they can be reached here.

Tips to Avoid Being Bumped Off Your Flight

  1. Check in 24 hours early online. Waiting until the last minute and checking in at the airport increases the chance of you being bumped from the flight as it makes you one of the last passengers to board.
  2. Speaking of boarding. Being close to the first ones to board increases your chances of remaining on a flight in the case or overbooking. Be there early and board when your number is called. Also, if you booked using a credit card from the airline you're flying puts you in a higher priority level.
  3. Purchasing an assigned seat. It may be worth the extra cost if it excludes you from being targeted and bumped off the flight.
  4. Enrolling in the airline's frequent flier miles program can also exclude you from being picked. Hawaiian Airlines' program is simply called HawaiianMiles.
  5. Fly business or first class. Again, this might be worth the cost of the ticket.
  6. Avoid peak travel times. Most airlines might have this information available on their websites or call them to find out more. An example of peak travel would be spring break and holidays and the beginning of the week. Tuesdays and Wednesdays are typically slowest.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why does GetHuman Write How-to Guides for Hawaiian Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Hawaiian Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get Compensated for Getting Bumped Off of My Hawaiian Airlines Flight? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Hawaiian Airlines

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