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HauteLook.com Customer FAQ

Top Answers & How-to Guides

What is HauteLook.com's Phone Number?

The question we are asked most often is about how to talk to HauteLook.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a membership fee for HauteLook?

HauteLook offers free membership to its users, allowing access to exclusive sales on premium brands. Signing up requires only...

What types of payment does HauteLook accept?

HauteLook accepts key credit cards such as Visa, MasterCard, American Express, and Discover, along with PayPal for added...
Ask any question you have about HauteLook.com customer service, get an answer now.
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Recent HauteLook.com Customer Questions

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Order Management

How Do I Cancel an Order with Hautelook?

Hautelook is an online store that gives flash sale of its product. When you order an item at HauteLook, you can cancel the...
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Can I track my order?

Customers can track orders on HauteLook.com easily through a tracking number sent via email after order confirmation. This...
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How long does shipping take?

Shipping durations on HauteLook.com vary based on factors like item selection and shipping method. Standard delivery typically...
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Do you ship internationally?

HauteLook primarily caters to customers in the United States and does not usually provide international shipping. However,...
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Can I shop HauteLook from outside the United States?

Shopping on HauteLook from outside the United States can be difficult, as the site mainly serves U.S. and Canadian customers...
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Returns and Refunds

How do I return an item?

Returning items purchased from HauteLook.com is easy and generally allows returns within thirty days of delivery. Customers...
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What is the return policy?

HauteLook.com generally allows returns within thirty days of delivery, provided items are unused, unwashed, and with original...
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How long does it take to receive a refund?

The duration for receiving a refund from HauteLook typically ranges from seven to ten business days after processing,...
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Can I exchange an item?

HauteLook.com does not provide direct exchanges. Instead, customers can return an item for a refund and then reorder what they...
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Account and Membership

Is there a membership fee for HauteLook?

HauteLook offers free membership to its users, allowing access to exclusive sales on premium brands. Signing up requires only...
Read more

What types of payment does HauteLook accept?

HauteLook accepts key credit cards such as Visa, MasterCard, American Express, and Discover, along with PayPal for added...
Read more

What is HauteLook's privacy policy?

HauteLook's privacy policy protects users' personal information, detailing data collection during account creation, purchases,...
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We look to the HauteLook.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HauteLook.com issues reported to GetHuman
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