What is the return policy?

Our return policy at HauteLook.com allows customers to return most items within 45 days of purchase. We believe in ensuring customer satisfaction, and if you are not completely pleased with your purchase, we will gladly accept the return. Returned items must be in their original packaging, unused, and with all tags attached. We offer a hassle-free return process, where you can either return your item by mail or in-store at any of our Nordstrom Rack locations. Shipping fees may apply for mail returns, depending on the reason for return. Refunds for returned items will be issued to the original form of payment within a few business days. Please note that some exclusions and restrictions may apply, such as final sale items that cannot be returned. For further details or assistance with returns, please refer to our return policy page on HauteLook.com.