Handsontools.com Customer FAQ

At Handsontools.com, we have a customer-friendly return policy. If you are not completely satisfied with your purchase, you can return...

If you have received a damaged or defective item from Handsontools.com, we apologize for the inconvenience caused. In such cases, we...

Shipping times vary depending on the destination and the shipping method selected. At Handsontools.com, we strive to process and ship...

Yes, you can track your order on Handsontools.com. Once your order has been shipped, you will receive an email notification with a...

We accept a variety of payment methods to ensure convenience and security for our customers. At Handsontools.com, you can make purchases...

Yes, you can cancel or change your order after it has been placed on Handsontools.com. However, please note that we process orders...

Yes, we offer international shipping services to customers around the world. At Handsontools.com, we understand that our customers...

All the products listed on Handsontools.com are brand new. We do not sell used or refurbished items. We understand the importance of...

Yes, you can easily order replacement parts from Handsontools.com. We understand that sometimes tools and equipment can require replacement...

Our warranty policy at Handsontools.com is designed to provide peace of mind to our customers. We stand behind the quality of our products For hand tools and non-powered equipment, we provide a lifetime warranty against defects in materials and workmanship. This ensures that you can rely on the tools you purchase from us for a lifetime of use. However, certain products such as power tools come with different warranty terms specified by the manufacturer. We always honor the manufacturer's warranty and assist our customers in the warranty process. To avail of our warranty, simply contact our customer service team with your order details and an explanation of the issue. We will guide you through the process and either repair, replace, or refund the product, depending on the situation. At Handsontools.com, customer satisfaction is our top priority, and our warranty policy reflects our commitment to ensuring the quality and reliability of our products....

No, Handsontools.com is an online retailer and does not have a physical store location. We operate solely through our website, providing...

Yes, Handsontools.com offers various discounts and promotions to provide value for its customers. We regularly offer limited-time promotions...