What is your return policy for items purchased on Gothamcityonline.com?
Asked 2 years ago
The return policy for items purchased on Gothamcityonline.com is designed to provide customers with a clear and fair process for returns. Typically, customers can return items within a specified time frame, usually within thirty days of the purchase date. It is important to ensure that the items being returned are in their original condition, meaning they should be unused, unwashed, and in the original packaging if applicable. Sometimes, certain items may be excluded from the return policy, such as clearance or personalized items, which are often non-returnable.
To initiate a return, it is generally required for customers to follow a specific procedure, which may include submitting a request through the website or filling out a return form included with the order. After the return is authorized, customers are usually responsible for the return shipping costs unless the item received was defective or there was an error in the order.
Refunds are typically processed once the returned item is received and inspected, and customers can expect their refund to be issued to the original payment method. To find the most accurate and updated details regarding the return policy, it is advisable to review the current policy on the Gotham City Online website or consult the FAQ section. This will ensure that you have the latest information relevant to your purchases.
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