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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order is placed on Gojane.com, the ability to cancel or change it depends on the specific circumstances of the order at that moment. Typically, Gojane processes orders very quickly to ensure that customers receive their items as soon as possible. Therefore, if you wish to cancel or modify your order, it is advisable to act promptly. If your order has not yet been processed or shipped, Gojane may be able to accommodate your request. In this case, you should be able to find instructions for making changes or canceling an order on the website. It is important to check the current page for policies related to order modifications. On the other hand, if your order has already been processed for shipping, it may not be possible to make any changes or cancellations. In such cases, Gojane typically has a return policy that allows you to return items that you do not wish to keep after they have been delivered. Familiarizing yourself with both the cancellation policy and the return guidelines can provide clarity on what options are available post-order placement. If you have further questions, it can be helpful to look for contact information on the website to find specific guidance that applies to your situation.
Answered Sep 24th 2025

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