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Gilt Groupe Customer FAQ

Top Answers & How-to Guides

What is Gilt Groupe's Phone Number?

The question we are asked most often is about how to talk to Gilt Groupe customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need to create an account to shop on Gilt Groupe?

Yes, in order to shop on Gilt Groupe, creating an account is necessary. By creating an account, you gain access to exclusive sales...

Do you offer international shipping?

Yes, Gilt Groupe offers international shipping to select countries. International customers can enjoy shopping from a curated selection...
Ask any question you have about Gilt Groupe customer service, get an answer now.
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Applying Discounts

How do I apply a promo code or discount to my order?

To apply a promo code or discount to your order, simply enter the code in the designated promo code field during the checkout process....
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About Gilt Groupe

What is Gilt Groupe?

Gilt Groupe is an online shopping destination that offers exclusive sales and deals on high-quality designer brands and luxury products....
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Getting Started

How does Gilt Groupe work?

Gilt Groupe offers its members exclusive access to daily sales events featuring high-end fashion and lifestyle products at discounted...
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Do I need to create an account to shop on Gilt Groupe?

Yes, in order to shop on Gilt Groupe, creating an account is necessary. By creating an account, you gain access to exclusive sales...
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Product Variety

What types of products are available on Gilt Groupe?

Gilt Groupe offers a wide range of luxury products across various categories. From fashion and accessories to home goods and travel...
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Sales Frequency

How often are new sales added on Gilt Groupe?

New sales are added on Gilt Groupe every day. As a leading online shopping destination, we strive to provide our members with new and...
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Payment Methods

What payment methods are accepted on Gilt Groupe?

Gilt Groupe accepts multiple payment methods to provide a seamless shopping experience. Customers can pay using major credit cards...
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Returns and Exchanges

Can I return or exchange items purchased on Gilt Groupe?

Yes, you can return or exchange items purchased on Gilt Groupe. We understand that sometimes a purchase may not meet your expectations...
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Gilt Insider Program

What is Gilt Insider and how does it work?

Gilt Insider is a loyalty program offered by Gilt Groupe, a popular online shopping destination. It allows members to earn Insider...
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Shipping Information

What are the shipping options and costs?

Gilt Groupe offers a variety of shipping options to meet customers' needs. Standard shipping is available for most items and costs...
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Do you offer international shipping?

Yes, Gilt Groupe offers international shipping to select countries. International customers can enjoy shopping from a curated selection...
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Help me with my Gilt Groupe customer service issue

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