Can I return or exchange items purchased on Gilt Groupe?
Asked a year ago
Yes, you can return or exchange items purchased on Gilt Groupe. We understand that sometimes a purchase may not meet your expectations or might not fit quite right, so we have a hassle-free return and exchange policy in place. If you are not satisfied with your purchase, simply contact our customer service within 14 days of receiving the item and let us know the reason for the return or exchange. We will provide you with a prepaid return shipping label and guide you through the process. Please note that the item should be in its original condition with all tags and packaging intact. Once we receive the returned item, we will issue a refund or facilitate an exchange according to your preference.
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