GiftTree.com Customer FAQ

You can track your order by logging into your account on our website and clicking on the "Track Order" option. You will need your order...

GiftTree.com offers a hassle-free return policy to ensure customer satisfaction. If for any reason you are not completely satisfied To initiate a return, simply contact our customer service team, who will guide you through the process. Please note that personalized and perishable items, as well as gift cards, are non-returnable. Upon receipt of the returned item, a refund will be issued in the original form of payment, excluding shipping fees. If the gift was received damaged, we will gladly replace it free of charge. GiftTree.com values customer satisfaction and aims to make the return process as smooth as possible. Your happiness is our priority, and we stand behind every gift we send....

Yes, absolutely! At GiftTree.com, we understand the importance of personalization. You can include a heartfelt personalized message...

Yes, GiftTree.com does offer international shipping. We understand that the joy of gifting knows no boundaries, which is why we are...

GiftTree.com accepts various forms of payment to provide convenient options for customers. We accept all major credit cards, including...

Yes, you can cancel or make changes to your order after it has been placed, however, the timeframe for doing so is limited. If you...

Yes, we offer corporate gifting services to cater to the unique needs and requirements of businesses. At GiftTree.com, we understand...

The delivery timeframe for your order varies depending on the type of gift you have chosen and the destination. For our standard delivery...

Yes, you can customize the contents of a gift basket at GiftTree.com. We understand that each recipient has unique preferences, so...

Yes, GiftTree.com offers professional gift wrapping services for most of our products. When placing an order, you can select the option...

Yes, there are restrictions on sending alcohol as a gift. GiftTree.com follows all federal and state laws regarding the shipment of...