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How can I cancel my order?

Asked 2 years ago
To cancel an order placed with Future Shop, customers typically need to follow specific steps, as the cancellation process may vary based on the status of the order and the products involved. Generally, if the order has not yet been processed for shipping, it is often possible to initiate a cancellation directly through the customer account on the Future Shop website. Customers should log into their account, navigate to the orders section, and look for an option to cancel the order. However, if the order has already been shipped, cancellation may no longer be an option. In such cases, customers are encouraged to wait for the delivery and then initiate a return process once they receive the order. Information on returns can usually be found on the website as well, detailing the steps necessary to return products. It is important for customers to check the specific policies regarding cancellations and returns on the official Future Shop website, as these may change or vary depending on the situation. For the most accurate and up-to-date information, visiting the current web page is always a wise choice.
Answered Sep 23rd 2025

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