Fido Customer FAQ

To lower your Fido bill amount, consider reviewing your plan and usage. Evaluate if you're on the most suitable plan for your needs or if there are any promotions available. Reducing unnecessary add-ons or features, like extra data or international calling, can also help decrease your monthly costs. Additionally, consider setting up auto-pay or taking advantage of loyalty programs for potential discounts.

This issue could be due to a few reasons. Your phone might be set to 'Do Not Disturb' mode, or your ringtone volume may be too low. Also, check if you've accidentally blocked the numbers that are trying to call you. In some cases, your phone might be facing technical issues, so restarting your device might help. If this issue persists after troubleshooting, you may need to contact professional service to rectify any possible problems with the phone's hardware.

Lamentamos escuchar que estás teniendo problemas con tu línea. Si crees que alguien más está utilizando tu conexión, te recomendamos que cambies tu contraseña lo más pronto posible para proteger tu información. Asegúrate de elegir una contraseña fuerte y única. Si todavía deseas cancelar tu línea después de cambiar tu contraseña, puedes hacerlo contactando al servicio al cliente de Fido directamente, informándoles de tu situación y siguiendo las instrucciones que te proporcionen.